Privacy Policy

Privacy Policy

This Privacy Policy explains how Rats Satellite processes personal data when you use ratsatelliterope.courses for luxury apartment selection services. It describes what we collect, how we use it, when we share it, and the choices available to you.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
01

How We Use Data

We use personal data to respond to inquiries, provide apartment selection services, manage communications, personalize property recommendations based on stated preferences, operate and secure the website, analyze service performance, maintain records, and comply with legal obligations. We may also use data to prevent misuse, resolve disputes, and support internal administration.

Processing is limited to the purposes described in this notice.
02

Service Providers

We may share personal data with vendors that support website hosting, analytics, security, customer communications, and related operational services. Where we use external partners, they are expected to handle data under appropriate confidentiality and security obligations and to use it only for the services they provide to us.

Service providers receive only the information needed to perform their functions.
03

Legal Disclosures

We may share personal data with authorities, regulators, courts, or other parties when required to comply with law, enforce our terms, protect rights and safety, or respond to lawful requests. We may also disclose information in connection with fraud prevention, dispute handling, or the establishment, exercise, or defense of legal claims.

We disclose information only where there is a lawful basis or a clear operational need.
Data category

Data We Collect

We may collect identifiers such as name and contact details, inquiry content, booking or preference information, device and browser data, IP-based location indicators, and usage records. For a luxury apartment selection service, this may include property preferences, budget range, move-in timing, and communication history.

The categories of data collected depend on how users interact with the site and services.
Collection source

How We Collect Data

We collect personal data when you complete forms, send messages, request apartment selection assistance, or otherwise interact with the website. We also receive technical data automatically from your device and browser, and may obtain limited information from service providers that support hosting, analytics, security, or communications.

Information may come from direct submissions, service use, and technical systems.
Cookie type

Types of Cookies

The site may use essential cookies to support core functions, preference cookies to remember settings, and analytics cookies to understand site performance and usage patterns. These tools help us maintain security, improve navigation, and measure how the website is used. We do not rely on cookies to collect more information than is reasonably needed for these purposes.

We use cookies and similar tools for operation, preferences, and basic analytics.
User control

Cookie Controls

You may manage cookies through your browser controls, including blocking or deleting cookies already stored on your device. Some features may not function properly if certain cookies are disabled. Where required, we may also present a cookie notice or preference tool for additional control.

Cookie settings can usually be adjusted in the browser or device used to access the site.
Privacy Office

Contact Information

Email contact
Telephone
+966 51 615 6043
Postal address
8182, طريق الملك عبدالعزيز, الرياض, SA
Privacy contact
User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing in some circumstances and ask about the sources and categories of data we hold.

Available rights depend on the nature of the data and the applicable law.
Requests

How to Make a Request

To protect privacy and security, we may ask for information needed to verify a request before acting on it. If a request cannot be fully satisfied, we will explain the reason where appropriate and permitted by law. We may also retain limited records of requests for compliance and audit purposes.

Requests are reviewed after we confirm identity and assess any legal exceptions.
Data Retention

Data Retention

We retain personal data for the period needed to provide the service, manage inquiries, maintain records, resolve disputes, and meet legal, accounting, or security requirements. When data is no longer required, we delete it, anonymize it, or otherwise remove it from active use according to our retention practices.

We keep information only for as long as needed for the stated purpose or legal obligations.
Policy Updates

Policy Changes

If we make material changes to this Privacy Policy, we will update the page and may provide additional notice where appropriate. The revised version applies from the effective date shown on the policy page. We encourage users to review the policy periodically to stay informed about our practices.

We may revise this notice to reflect legal, technical, or operational changes.